Experienced Infrastructure Engineer
I have spent most of the last decade working my way from the humble roots of support technician to experienced engineer, responsible for several aspects of the running of the IT operations of nationally recognized companies. I am also familiar with DevOps technologies and learning web development/software engineering in my free time.
Senior Infrastructure Engineer StAlbans
As a senior member of the infrastructure team, I take part in the effective everyday running of the infrastructure, as well as deploying new projects/technologies and providing 3rd line support for the Service Desk. While I involve myself in all related part of the Infrastructure, I am mostly specialised in scripting and automation (primarily using PowerShell).
Infrastructure Support Engineer Welwyn Garden City
Only escalation point for Service Desk regarding all 2nd/3rd line or higher level of issues, Infrastructure project work (implementation, design, as defined by the Technical Design Manager) and management of the existing physical and private cloud/dc-based infrastructure. I am also looking after the entirety of 4 AD forests, with a total of 7 production and 1 non-prod domain (out of which I built 1 forest with 4 domains today).
System Engineer Beaconsfield
Worked briefly with this international company in between two infrastructure roles, mainly focusing on a hardware refresh project in the UK office of the company.
Infrastructure Engineer Slough
Part of a 3-strong engineer team (became senior less than 3 months after starting). PaaS, SaaS deployment, management of virtualized, physical & some cloud infrastructure elements. 2nd/3rd line escalation from the companies software platform users. 1st – 3rd line support of the companies ISP services users
Infrastructure Engineer London
I started initially with Accor UK as an IT project coordinator, working in a less-technical role. At that stage, my duties were mainly around small to medium scale projects (refreshing hardware in hotels, network changes, or IT-management of a whole hotel opening). At the end of 2014, I have joined to the Infrastructure team, in a more technical role. In this capacity, I was mainly responsible for the IT administration of the users and assets. (Across 300+ hotels, with a user base of near 4000) I have also provided input and carried out work within various IT projects. I have also served as an escalation point for the 1st line support.
1st Line Support Engineer London
In my first IT-role (I have changed to IT profession after I moved to the UK, with near 10 years experience in financial/office-based roles), I have worked as a first point of contact for the private users of the company. (The company is a software house, providing financial analyst software for both companies and private investors). While I enjoyed working for Updata, I was more interested in work related to infrastructure, also 1st line support soon became unfulfilling, therefore upon receiving an offer, I moved on.
Web Development Bootcamp by Dr Angela Yu
Learning the basics of web development
CompTIA+ MCP Windows, MCP Windows Server & Active directory ITIL CISCO ICND1 & 2
BSc Business Management and Economics