Fabrice Semti

Senior Infrastructure Engineer StAlbans

As a senior member of the infrastructure team, I take part in the effective everyday running of the infrastructure, as well as deploying new projects/technologies and providing 3rd line support for the Service Desk. While I involve myself in all related part of the Infrastructure, I am mostly specialised in scripting and automation (primarily using PowerShell).

• Failover script (automated migration of VM-s using a custom script, utilising VMware and HPE Simplivity)
• Automating new starter onboarding (AD, Exchange, DFS, MSOnline)
• Automating leaver offboarding (AD, Exchange, DFS, MSOnline)
• Automating several aspects of infrastructure management and monitoring

Infrastructure Support Engineer Welwyn Garden City

Only escalation point for Service Desk regarding all 2nd/3rd line or higher level of issues, Infrastructure project work (implementation, design, as defined by the Technical Design Manager) and management of the existing physical and private cloud/dc-based infrastructure. I am also looking after the entirety of 4 AD forests, with a total of 7 production and 1 non-prod domain (out of which I built 1 forest with 4 domains today).

• Office 365 migration (up to 500 users)
• LAPS deployment
• Various scripted software deployment
• Providing new starter provisioning script for Service Desk (and various other tools)

System Engineer Beaconsfield

Worked briefly with this international company in between two infrastructure roles, mainly focusing on a hardware refresh project in the UK office of the company.

Infrastructure Engineer Slough

Part of a 3-strong engineer team (became senior less than 3 months after starting). PaaS, SaaS deployment, management of virtualized, physical & some cloud infrastructure elements. 2nd/3rd line escalation from the companies software platform users. 1st – 3rd line support of the companies ISP services users

• Improved several processes, for example, automatized the migration of SQL databases between CRM environments, reducing the time needed to about 10%
• Increased capacity of the Hyper-V deployment with about 30% during my time with the company
• -Deployed a completely new CRM infrastructure (SQL servers, web servers, CRM deployment servers, etc.)

Infrastructure Engineer London

I started initially with Accor UK as an IT project coordinator, working in a less-technical role. At that stage, my duties were mainly around small to medium scale projects (refreshing hardware in hotels, network changes, or IT-management of a whole hotel opening). At the end of 2014, I have joined to the Infrastructure team, in a more technical role. In this capacity, I was mainly responsible for the IT administration of the users and assets. (Across 300+ hotels, with a user base of near 4000) I have also provided input and carried out work within various IT projects. I have also served as an escalation point for the 1st line support.

• Infrastructure upgrade of an accounting center (replaced server 2008 file server with 2012 R2 and new hardware, upgraded switches, deployed new print server and introduced a new backup solution – in that case Symantec Backup Exec)
• Provided material (or revised, if came from other IT teams) and training for the external company during the outsourcing of our 1st line
• Prepared Exchange migration to Office 365 (left before completion)

1st Line Support Engineer London

In my first IT-role (I have changed to IT profession after I moved to the UK, with near 10 years experience in financial/office-based roles), I have worked as a first point of contact for the private users of the company. (The company is a software house, providing financial analyst software for both companies and private investors). While I enjoyed working for Updata, I was more interested in work related to infrastructure, also 1st line support soon became unfulfilling, therefore upon receiving an offer, I moved on.