Jackie Allam (@jackieallam)

Customer Service Associate - Digital

Amazon.com facebook.com

Worked with customers and leadership to resolve technical issues with their devices and digital services. Emphasis on punctuality, performance metrics.

• Consistently recognised as a top performer in my department.

Business Owner/Manager

Self-employed

Created a line of home-cooked Banting-style frozen foods. Cooked all meals, managed all aspects of the business, including promotion and sales.

Debtor's Clerk

Steinbuild (now The Building Company) thebuildingco.com

Provided telephonic support for store staff and vetting of new credit applications. Also performed varied admin functions, including monthly reports, filing, email and telephone communications, data capture.

• Promoted from Data Capturer to Credit Controller within first year.

Front Desk Receptionist

Bryanston Veterinary Clinic bryanston-avian-exotic-small-animal-clinic.business.site

Managed Front Desk Reception and Telephone at a busy veterinary clinic, including cashier, receiving deliveries, appointments, as well as general office administration.

PC Support Technician & Webmaster

Self-employed

Provided basic computer support to clients, including hardware and software installation, upgrades & maintenance. Website development and maintenance for a number of clients. Also provided antivirus & malware removal and CD/DVD duplication services.

Data Capturer & General Support (Contract employment)

Various

Mostly a variety of data capture projects, also filling in for ad-hoc duties including general computer and network support, reception, filing, drafting, etc.

Junior C Programmer

The Data Base Approach

Implemented as necessary changes to legacy system code using C and SQL. Updated software documentation manuals. Started development of a new website project.