10 principles to build interfaces you won’t hate
Having a high level of usability in products creates engaged users, but there are some challenges involved. The issue product developers commonly run into is getting people to talk about the usability of products in a structured and descriptive way. Traditional forms of critique such as "crappy" and “slow” are not useful for designers. They need more specific information that will help them produce actionable tasks to improve the product. We use usability heuristics to establish a framework for feedback.
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