Skills

Jira

TFS

ClickUp

Loom

Figma

Postman

LogRocket

HTML/CSS/JavaScript

ReactJS

ExpressJS

Python

Flask

C

Git

SQL

Selenium

Cypress

Experience

Software Quality Assurance Analyst

Accresa

Feb 2024 to PresentAustin, TX
  • Prepared comprehensive datasets to evaluate logic, error handling, and system workflows, ensuring thorough testing of complex scenarios
  • Conducted regression, smoke, and user acceptance testing on desktop applications, identifying critical issues before production releases
  • Applied strong troubleshooting skills and system knowledge to perform root cause analysis of defects and integration failures
  • Maintained and updated test cases, documentation, and workflows to reflect changes in functionality and integrated systems
  • Documented detailed test results and raised actionable tickets in Jira, facilitating efficient issue resolution across teams
  • Developed and maintained automated test scripts to validate system workflows, error handling, and edge cases using Cypress

QA Analyst

Truckbase

Jun 2023 to Feb 2024Austin, TX
  • Conducted manual regression, smoke, and user acceptance testing on both desktop and mobile applications, ensuring seamless user experiences and defect-free releases
  • Performed performance testing using Postman, efficiently generating and validating datasets to support complex workflows
  • Created and maintained comprehensive test cases for new features, documenting workflows, edge cases, and expected outcomes to guide consistent testing practices
  • Collaborated with cross-functional teams in an Agile methodology, participating in daily stand-ups, sprint planning, and retrospectives to align on testing priorities and deliverables
  • Utilized ClickUp to log detailed bug reports, track defect resolution status, and provide clear, actionable feedback to developers
  • Delivered high-quality results by applying critical thinking and attention to detail, ensuring thorough testing of functionality, workflows, and edge cases across releases

QA Functional Tester

Activision

Feb 2022 to Jun 2023Austin, TX
  • Played a critical role in the testing and quality assurance of a major AAA mobile game
  • Conducted comprehensive regression, smoke, performance, and ad hoc testing on iOS and Android devices, ensuring smooth functionality and exceptional user experiences across platforms
  • Collaborated with a cross-department team of 20 members, coordinating efforts to deliver a highly polished product under tight timelines
  • Utilized Jira to log detailed defect reports, track resolution status, and maintain clear documentation on new builds, minimizing duplication through meticulous review of previous reports
  • Managed and updated test cases using TechExcel DevSuite, ensuring alignment with new feature implementations and evolving project requirements
  • Proactively examined defect trends and edge cases to enhance the stability and reliability of the game, contributing to its reputation for consistent high-quality performance

Front-End Developer

Geometric Energy Corporation

Mar 2020 to May 2021Austin, TX
  • Architected wireframes, logos and prototypes within Figma, Sketch and Illustrator to overhaul 6 websites for the parent company and subsidiaries
  • Worked with Senior Engineers to architect a design vision that is scalable, reactive and realistic to build within project stack requirements
  • Built from wireframes highly reactive websites and web applications using the MERN stack
  • Integrated API integrations into the expansion of existing web applications
Education

Towson University

Bachelor's of Science, Exercise Science

Harvard University

CS50 Course

Certificates

DHS Trusted Tester

U.S. Department of Homeland Security

Feb 24, 2024

Certified Tester, Foundation Level

American Software Testing Qualifications Board

Nov 27, 2022
Awards

M.U.G. Award

Starbucks Corporation

Sep 2015

Helps partners recognize co-workers for 'Moves of Uncommon Greatness' that help them achieve their goals

Partner of the Quarter

Starbucks Corporation

Apr 2015

Recognizes one partner per store, per quarter that has made significant contributions to their Starbucks store and demonstrates behaviors consistent with Starbucks mission and values.

View Resume

Posts

Open Source Activity

Public Repos: 6
Pull Requests: 1
Contributed Repos: 0
Starred Repos: 0
Watched Repos: 6
Organizations: 0
Public Gists: 0