Software Quality Assurance Analyst Austin, TX
- Prepared comprehensive datasets to evaluate logic, error handling, and system workflows, ensuring thorough testing of complex scenarios
- Conducted regression, smoke, and user acceptance testing on desktop applications, identifying critical issues before production releases
- Applied strong troubleshooting skills and system knowledge to perform root cause analysis of defects and integration failures
- Maintained and updated test cases, documentation, and workflows to reflect changes in functionality and integrated systems
- Documented detailed test results and raised actionable tickets in Jira, facilitating efficient issue resolution across teams
- Developed and maintained automated test scripts to validate system workflows, error handling, and edge cases using Cypress